Q: How does the payment process work for your services?
A: Our payment process is designed to be straightforward and transparent, ensuring that you have clarity and confidence at every step. Here’s how it works:
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Quotation and Agreement: Once you've outlined your project requirements, we'll provide you with a detailed quotation. This will include a breakdown of costs for different elements of the project. After reviewing and agreeing to the terms, we'll send over a service agreement for you to sign, which outlines project deliverables, timelines, and payment terms.
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Deposit: For most projects, we require an upfront deposit to begin work. This is typically around 50% of the total project cost, but it can vary based on the scope and nature of the project. The deposit ensures that both parties are committed and resources are allocated to start your project promptly.
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Progress Payments: For larger or longer-term projects, we may set up progress payments. This means that instead of paying the remaining balance at the end, payments are split into stages based on key milestones. Each milestone and its associated payment will be clearly defined in the initial agreement.
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Final Payment: Upon project completion and your approval of the final deliverables, an invoice for the remaining balance will be issued. We request that this final payment be made within a specified timeframe, usually within 14 to 30 days, to ensure a smooth closure of the project.
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Payment Methods: We accept various payment methods, including bank transfers, credit cards, and online payment platforms. Specific details and instructions will be provided with the invoice.
Our aim is to maintain transparency and build trust throughout the payment process. If you have any questions or require a different arrangement, please feel free to discuss it with us. We are flexible and willing to accommodate different needs to ensure a successful and satisfactory collaboration.
